Terms of Service

Effective date: [SEPTEMBER 1, 2026] · Version v1.0-2026

Draft prepared for counsel review. Do not treat as final legal advice.

Important notice

These Terms contain a binding arbitration clause and a class-action waiver (Section 14). By using Unseen Roll you agree to resolve disputes individually through arbitration.

1. Who we are

Unseen Roll ("we", "us") operates unseenroll.com, a disposable-camera platform for events: guests capture photos on their phones, the photos stay hidden while the roll is open, and the gallery unlocks at a reveal time chosen by the event host. Mailing address: 9528 Miramar Rd #1225, San Diego, CA 92126. Contact: hello@unseenroll.com.

2. Definitions

• Host — the account that creates and manages an event.
• Guest — a person who joins an event and captures photos.
• Roll — the set of photos captured for an event while it is open.
• Reveal — the moment the event gallery unlocks for participants.
• Enterprise — events run under a separate written contract with us.

3. Eligibility

You must be at least 18 years old to create an account or join an event. Every participant confirms this at the consent screen before capturing. We do not knowingly provide the service to anyone under 18. Photos taken at events may incidentally include other people, including minors; the Host is responsible for ensuring photography is appropriate and permitted at their event (Section 8).

4. Accounts and sign-in

Consumer accounts sign in with Apple or Google. Enterprise guests may join by phone number with a one-time code. You are responsible for activity under your session; tell us at hello@unseenroll.com if you believe your account is compromised.

5. The disposable mechanic

The product intentionally restricts what you can do, like film: depending on the host's settings there is no preview, no retake, and no self-delete. By capturing you accept that:

• your photos become part of the event roll and are visible to the event's participants after the reveal;
• you cannot delete your own photos directly — you may ask the Host to remove your own photo while captions are open, and the Host's decision (approve, hide, or decline) is final;
• the Host curates the roll and may hide any photo;
• photos other guests have already downloaded cannot be recalled.

These points are also presented, one by one, at the consent screen you accept before capturing. The consent version you accepted is stored with your participation.

6. Payments, refunds, reschedules

Event packages and add-ons are sold through Stripe. Where Stripe Managed Payments applies, Stripe is the merchant of record for your purchase and its consumer terms apply to billing, sales tax, and disputes. Prices are shown before purchase; the free tier is limited as described on the pricing page.

Refunds for cancelled events follow the published tiers (75% / 50% / 25% / 0% of the package price by how far ahead of the original event date you cancel). Rescheduling is free and unlimited within one year of the original date, but the first reschedule permanently waives the refund option. Add-ons (bulk download, retention extensions) are non-refundable once delivered. Test Rolls are free and carry no refund.

7. Content ownership and license

Photographers own their photos. By capturing at an event you grant us the license needed to operate the service (store, process, develop, display to event participants, and deliver downloads), and you grant the Host the rights described at the consent screen — including, where you consented, appearing in the Host's public portfolio cover or a publicly shared gallery. We claim no ownership of your photos and no right to use them for marketing without separate permission.

8. Host responsibilities

Hosts are responsible for: having the right to run photography at their venue; informing guests that photography is happening; handling guest delete requests in good faith; the composition of any public exposure they enable (portfolio, public links where available); and, for Enterprise, lawful use of SMS invitations (Section 10).

9. Prohibited content and CSAM

Our Acceptable Use Policy (https://unseenroll.com/legal/acceptable-use) applies to everything captured or uploaded. We use automated tooling, including hash-matching for known child sexual abuse material (CSAM) and machine-based nudity screening, on uploaded images. We report apparent CSAM to the National Center for Missing & Exploited Children (NCMEC) as required by 18 U.S.C. § 2258A, and we cooperate with lawful requests from authorities. Automated flags may hide a photo pending host or staff review.

10. SMS (Enterprise events)

Enterprise guests may receive SMS invitations and one-time codes. Messages are sent only to numbers the event's organizer provided or that opted in; reply STOP to stop receiving messages. Message and data rates may apply. Hosts warrant that they have the necessary consent to submit guest phone numbers.

11. Retention and deletion

Galleries stay online for the retention period of the purchased tier (published on the pricing page), extendable for a fee. Seven days after the reveal the roll freezes. Thirty days after retention ends, photos are permanently deleted from storage. We may retain transactional records (payments, consent logs, audit entries) as required by law.

12. Service changes, suspension, termination

We may modify or discontinue features with reasonable notice for paid functionality. We may suspend accounts or events that violate these Terms or the AUP, or where required by law. You may stop using the service at any time; Section 6 governs refunds.

13. Disclaimers and limitation of liability

The service is provided "as is". To the maximum extent permitted by law, our aggregate liability for any claim is limited to the greater of $100 or the amount you paid us in the twelve months before the claim. We are not liable for indirect, incidental, or consequential damages, or for lost photos beyond the storage commitments in Section 11 — capture conditions (device, connectivity) are outside our control.

14. Dispute resolution; arbitration; class waiver

Before filing a claim, contact legal@unseenroll.com and give us 30 days to resolve it informally. Unresolved disputes are settled by binding individual arbitration under the AAA Consumer Rules in [SAN DIEGO COUNTY, CALIFORNIA]; you and we each waive jury trial and class actions. Small-claims court and injunctive relief for IP misuse are excepted. You may opt out of arbitration within 30 days of first accepting these Terms by emailing legal@unseenroll.com.

15. General

These Terms are governed by California law. If a provision is unenforceable, the rest remains in effect. We may update these Terms; material changes are versioned, dated, and re-consented where required. The current version is always at https://unseenroll.com/legal/terms.